A 50% deposit is required when you book your reservation. The
balance must be paid in full no later than the start time of
your event, by credit card or in cash. We realize that things
happen, so if a cancellation is necessary, a full refund will be
provided only if notice is given 14 or more days before your
event. Deposits are non-refundable if you cancel less than 14
days before your event. However, if you cancel less than 14
days, but more than 7 days in advance, you will be given a
one-time opportunity to reschedule your event (subject to a $25
change fee) if the requested date and time are available.
The best and quickest way to contact us is fill out the form on
the “Contact Us” page, e-mail us at email@example.com,
or call (901) 797-8925 .
KNK Jumpers is committed to protecting your privacy. We use the
credit information we collect on our website to make bookings as
simple as possible. We do not sell, trade, or rent your personal
credit information to others.
Our primary service area is a 30-mile radius of zip code 38125.
We also service a "secondary" area outside our primary area when
bookings are possible, but must add a fuel surcharge fee when we
travel to the secondary area. See our Service Area section on
the “About Us’ page for coverage areas.
Our Game Theater was designed for all types of weather
conditions. The theater is insulated and climate controlled with
heat and air conditioning. There may be occasions when the
weather does not cooperate with your scheduled party. In case of
severe weather (lightning, very high winds, flooding and/or
extremely heavy rains, snow or ice) we reserve the right to
reschedule your service to guarantee the safety of you, your
guests, our staff and equipment. If you are aware on the day of
you event that severe weather threatens, please contact us to
reschedule. There will be no additional charge if an event is
rescheduled due to bad weather conditions.
For guests under the age of 16, KNK Jumpers requires that a
parent or responsible adult be present inside or just outside of
the trailer at all times. Guests between ages 16 and 18 must
have a parent or responsible adult on the premises if
communication from the Game Coach is necessary. We reserve the
right to refuse, cancel or cut short any event if minor children
are not adequately supervised or present the risk of harm to
themselves, others, our staff, or equipment and no refund will
For the health and enjoyment of your guests, smoking is not
permitted in the Game Theater and we ask that guests refrain
from smoking just outside of the Game Theater.
You may serve alcohol at your event (but not in the Game
Theater), as permitted by local and state law; however, we
reserve the right to refuse, cancel or cut short any event if
alcohol is being abused or presents the possibility of danger or
harm to our staff, equipment or others. The use of illegal
drugs, of any sort, will not be tolerated in or around our Game
Theater. Any observation of the illegal use of drugs will result
in the immediate termination of the event and no refund will be
The client agrees to indemnify and hold harmless KNK Jumpers and
its employees from liability for any actual or consequential
damages arising from injury or harm to property resulting from a
request by the client to position the theater in a specific
location. This includes both above ground and below ground
property/equipment damage. For example, we are not responsible
for damage to driveways, landscaping, or underground utilities
if we have been instructed to park in such areas.
Additionally, KNK Jumpers reserves the right to bill the
client's credit card for damages to the Game Theater or
equipment caused by the client’s guests. Neither KNK Jumpers nor
its employees assumes any responsibility for any damages or
injuries sustained on the client’s property or at their
designated location. All liabilities for any such damages or
injuries are the sole responsibility of the client.
Due to the sensitivity of our equipment, KNK Jumpers does not
permit the consumption of any food or drinks in the Game
Theater. Please have your guests consume refreshments outside
the Game Theater prior to entering.
During your event the Game Coach will take photographs inside
and outside the Game Theater. You will then be able to view
these pictures on the KNK Jumpers Facebook Fan Page and copy
them to your files. If you do not want us to take photographs or
post them on the Fan Page, please notify us by email prior to
If your event includes invitations, after your event is booked,
we will send invitations to your billing address for you to mail
to your guests. If you prefer to make other arrangements, please
contact us. Invitations will be mailed to you upon receipt of
Our truck and trailer combination will need a minimum of 60 feet
of level space (about 7 car lengths) to park. Sometimes, we park
on your neighborhood street, so you might check with your
neighbors (if they may object) or notify us if you have an
alternative spot for us to park. We might also have to block a
driveway. Please keep in mind that our Game Coach will not park
anywhere that may cause a danger to persons, property or
OUR VIDEO GAMES:
KNK Jumpers honors your rules regarding game selection. This
means that we will play only the games that you allow. The Game
Theater has games of all ratings and can accommodate many tastes
and levels of play. Our Game Coach will work with you prior to
your event to confirm any game restrictions. Check out the
“Games” page for all the games we carry and their ratings.
Should you want to select your games in advance, please send an
email to firstname.lastname@example.org indicating the games
that you prefer or let the Game Master know as soon as s/he
arrives at your event.
By booking this reservation, you confirm that you have read the
Policy and fully understand its terms and conditions.