QUESTION: How do I know the trailer can come to my house?
ANSWER: Our drivers are excellent and can go nearly anywhere. As long as your driveway or street isn't a very sharp hill, we can come. Otherwise, you can divert us to a nearby park, church or parking lot! We need up to 60 feet of cleared space (fairly flat).
QUESTION: Will the kids know what to do?
ANSWER: That's why we bring our Game Coach! He helps the kids along, inspires and instructs. We make sure it's the party of the year!
QUESTION: Should I be concerned about the types of games for kids?
ANSWER: Upon booking your party, please let us know your concerns and we will address them on an individual basis and will make inappropriate games unavailable.
QUESTION: What about bad weather?
ANSWER: We come rain, snow, shine, temps below freezing or over 100 degrees — we are climate controlled! As long as it is safe for us to drive.
QUESTION: What time should I make the party?
ANSWER: We suggest that you tell your guests that the party is one hour or half-hour before our arrival time — that way they eat first and they all see the grand arrival of our mobile video game theater!
QUESTION: What time will you arrive?
ANSWER: We will arrive approximately 20 minutes prior in order to set-up and rest assured, our door will be open for your guests by the start of your party time!
QUESTION: What if too many people show up to the party? Is there an extra charge?
ANSWER: 16 can play at once in the game theater, with 8 more able to play outside (weather permitting.) We can easily accommodate a party of 20, and we can rotate large groups through for community, school and large events.
QUESTION: Do I request certain games?
ANSWER: No need. We always bring the full game library to every event and your Game Coach will listen to, make suggestions and evaluate your needs to make your event successful. You are able to request specific games or ratings groups not to be played at your party simply by letting the Game Coach know.
QUESTION: Do I tip the Game Coach?
ANSWER: The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. Tipping for exceptional service is a great idea, but not required.
QUESTION: Do I have to pay for the party in advance?
ANSWER: Our reservations go quickly. In order to hold your booking, you must pay online (our reservation system makes this easy!) For schools or non-profits who cannot pay ahead, please contact us via telephone or through our contact page.
QUESTION: How do the invitations work?
We will mail invitations to you when payment is complete and the party confirmed.